1. Information We Collect

We collect both personal and non-personal information to enhance your shopping experience. This may include:

  • Personal Information: When you make a purchase, create an account, or contact us, we may collect the following details:
    • Full Name
    • Email Address
    • Shipping Address
    • Phone Number
    • Payment Information (credit card details, billing address)
  • Non-Personal Information: We also collect information such as:
    • IP Address
    • Browser Type and Version
    • Device Information
    • Cookies and Usage Data

2. How We Use Your Information

We use your information to:

  • Process Orders: To fulfill your orders for products like Malted Flour, Multigrain & Seeded Flour, Seeds & Flakes, Sugars, Honey, and Syrups.
  • Improve Services: Enhance the website’s functionality and customer experience.
  • Communication: Send order updates, promotions, newsletters, and other related information (if you’ve opted into receiving such emails).
  • Fraud Prevention: To detect and prevent fraud, ensuring the security of your transactions.

3. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or destruction. All sensitive data, such as payment information, is encrypted using secure technology. However, no method of data transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your user experience. Cookies are small files that store information on your device, enabling us to recognize your preferences. You can manage or disable cookies through your browser settings, but please note this may affect your experience on our website.

5. Third-Party Services

We may share your personal information with third-party service providers that assist us with order fulfillment, payment processing, and marketing. These third parties are obligated to protect your information and use it only for the purpose of providing the services we request.

  • Payment Processing: All payment transactions are processed by trusted third-party providers (such as Stripe, PayPal, etc.), and we do not store your credit card details.
  • Shipping Providers: We may share your shipping address with our delivery partners (such as UPS, FedEx) to ensure your order is delivered to you.

6. Your Data Rights

You have the following rights regarding your personal data:

  • Access: You can request a copy of your personal data we hold.
  • Correction: You can update or correct your personal information.
  • Deletion: You can request the deletion of your personal data (subject to certain conditions).
  • Opt-out: You can opt-out of receiving marketing communications by clicking the “unsubscribe” link in any email we send you.

If you have any questions about your data rights or wish to exercise them, please contact us at [Insert Contact Email].

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top of the policy will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Email: admin@mytron.xyz